BOX-OFFICE APPLICATION (WINDOWS) 


Brief: If ticket printing is required for on-site box-office, box-office application will be required to install on your POS terminal or device.


Download

https://cloud.tech.totalticketing.com/s/czrBMftjoqeRpYi/download/Total%20Ticketing%20Box%20Office%20Setup%20%28v4.2.0-20221219%29.msi


System Requirements:

- Minimum Windows 8 or above

- Support .NET Framework 4.5.2 

- Support Transport Layer Security (TLS) 1.2 or above

- Internet Access


Instruction: 

- Install the application by opening the file "Total Ticketing Box Office Setup (v4.2.0-20221219).msi"

- Edit the file "config.json" in text editor, as located under "\Program Files (x86)\Total Ticketing Box Office\Total Ticketing Box Office\". *File path could be various based on the user's system preference/setting. Please check with your IT/Technical team for solution.

- Replace the value in the line "ENVIRONMENT_URLS": to the back-end portal URL of designated environment. ("https://www.totalticketing.com/" as the following example and attachment) 


{
  "COMMENT": "config.json",
  "IS_DEBUG": "false",
  "ENVIRONMENT_NAMES": "ETS",
  "ENVIRONMENT_URLS": "https://www.totalticketing.com/",
  "LANDI_APOS_A8_TERMINAL_SERIAL_NUMBER": "",
  "LANDI_APOS_A8_TERMINAL_IP_ADDRESS": "",
  "LANDI_APOS_A8_TERMINAL_PORT": "",
  "RECEIPT_PRINTER_NAME": "",
  "TICKET_PRINTER_NAME": "",
  "TICKET_STOCK_PAPER_SOURCE_False": "1",
  "TICKET_STOCK_PAPER_SOURCE_SC": "",
  "TICKET_STOCK_PAPER_SOURCE_VOUCHER": "",
  "RECEIPT_COPIES": "1"
}

Need help in editing the "config.json" file? Request the config.json for your environment from support team.


For BOCA printer related issue, please visit: https://asiaticketing.freshdesk.com/a/solutions/articles/48001221646?lang=en&portalId=48000051196