e-Ticket template can be simply edit from the back-end editor.
Q: How to navigate in the back-end?
A: Setting > Ticket/Voucher/Receipt Templates > Site-wide PDF A4 Ticket Templates (Edit)
Looking for help?
If you need our support team to help to create the template in the system, please provide the ticket mock-up according to the following specifications:
Dimension: A4 - 210 x 297 mm / 8.3 x 11.7 inches (300 DPI, No bleed)
Orientation: Portrait
Output Format: Any vector format (eg.PDF,AI,DNG) along with preview image in JPEG/PNG
Other Requirements:
Reserve minimum of 50mm x 50mm space for QR code (standard), or 150mm x 150mm for QR code (extra large)
Recommend to display dynamic fields (eg. place holder for T&C, ticket type, seat number, session date/time, selling price etc) on plain color background.
e-Ticket Example: Attached in the article